Legal

Privacy Policy

Last updated: November 8, 2026

1. Who is responsible

This policy explains what personal data we handle when you visit synthetic.com.ar, create an account, buy, activate or use Synthetic's products, or ask us for support; what we use it for; and what your rights are. We handle the minimum needed to operate.

Synthetic is the trade name of an individual business based in the Argentine Republic. For questions and to exercise your rights, write to us at hola@synthetic.com.ar.

2. What data we handle

  • Account and sign-in: your email address and the sign-in codes, to create your account, authenticate you and protect it.
  • Purchase and license: the order, the product, the payment status, the license and the subscription that Lemon Squeezy reports to us, to deliver the product and manage your license.
  • License checks: the key, an identifier of the computer, the computer's name (when the product sends it), the IP address, the date and the result, to activate the product, apply the computer limit, support you and prevent abuse.
  • Site and downloads: technical server logs (IP address, date, requested page and browser), to operate and protect the site.
  • Support: what you write to us and the files or diagnostics you choose to send, to answer and solve your request.
  • Notices you ask for: your email and the product you are interested in, to notify you once when it is available.
  • Affiliates: a Lemon Squeezy identifier if you arrive from an affiliate's link, to credit them with the sale.

We do not receive or store your full card details: the payment is processed by Lemon Squeezy, which acts as the merchant of record for the sales and handles payment data under its own policy.

3. Your files stay on your computer

The products are designed to run on your computer. Synthetic does not receive your projects, compositions, designs, layers, images, videos, audio, prompts or the keys of the artificial intelligence services you configure. We only receive what you choose to send us, for example in a support request.

If you connect an artificial intelligence, transcription or other service, what the product sends it goes directly from your computer to that provider and is governed by its terms.

AE Bridge and its Figma plugin: the designs you move between your programs travel within your own computer. The Figma plugin only talks to the panel installed on your computer.

4. Who else receives data

Payments are processed by Lemon Squeezy, which acts as the merchant of record for the sales. To operate, we also use providers of:

  • Database and sign-in: they store your account and your licenses.
  • Hosting: for the site, the domain and the downloads.
  • Email: they send the sign-in codes, the license keys and the notices.
  • Artificial intelligence: it helps us draft and translate support answers, so it may process the text of your request.
  • Messaging: internal notices about how the service is running.

We share with each one only what its task needs. If you want to know which provider handles your data, write to us at hola@synthetic.com.ar. We do not sell your personal data.

5. Cookies

The site only uses necessary cookies: your session cookie when you sign in and the one that remembers your language. If you arrive from an affiliate's link, Lemon Squeezy stores an attribution cookie for 60 days to credit the sale. We do not use analytics, advertising or tracking cookies. If we ever add them, we will ask for your consent first.

6. Data outside Argentina

Our database is in Brazil, and some providers (for example, the payment, email and artificial intelligence providers) process data in the United States or other countries. We share with them only what their task needs.

7. How long we keep it

  • Account and purchases: while your account exists, or as long as accounting, tax or legal-defence rules require.
  • Log of license checks: 30 days; then it is deleted automatically.
  • Computers registered to a license: while the license is active; they are deleted 30 days after it ends.
  • Notices you asked for: until we notify you or you ask us to delete them.

We apply reasonable measures to protect your data and limit access to what is needed to operate. No system is completely secure; if an incident occurs, we will act as the law requires.

8. Your rights

You can ask for access to, correction, update or deletion of your data under Argentina's Personal Data Protection Law 25,326, and withdraw your consent to future notices. If you live in another country, you can also exercise the rights its law gives you.

Write to us at hola@synthetic.com.ar. We may ask for reasonable information to verify your identity, and we will answer within the legal deadlines.

9. Minors

The products are not directed at minors.

10. Changes

We may update this policy when the products, the providers or the rules change. We will publish the new version with its date.

Synthetic Installer

The installer app processes the data described here, in addition to the rest of this policy. What stays on your PC: the list of Adobe apps and AI apps it detects, its installation record, and your saved sign-in session (encrypted with your Windows account, or a file only your user can read on macOS). What we receive: your email and sign-in code, your license list and the version checks for your tools (the license key travels over HTTPS), and a device identifier and computer name used to apply your plan's device limit. The installer has no analytics, and we never receive your files or projects.

Diagnostics

The diagnostics report is created on your PC and copied to your clipboard only when you press the button. It lists versions, detected apps and status; it excludes license keys and personal folders. Nothing is sent unless you paste it into a support ticket yourself.

Third-party downloads and email

If your PC has no Node.js, the installer downloads a private copy from nodejs.org and verifies its SHA-256 fingerprint before using it. Sign-in emails are sent by our authentication provider.

Your control

Signing out deletes the saved session from your PC. Uninstalling removes what the installer added. To delete your account or your data, write to the contact address below.

11. Contact

Privacy questions and requests: hola@synthetic.com.ar.